Terms of Service
Last updated: December 7, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Iron Front Digital ("Company," "we," "us," or "our") governing your access to and use of the IronFront platform, website at IronFrontApps.com, and related services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
2. Description of Service
IronFront is a customer relationship management (CRM) platform that provides:
- Lead management and tracking
- AI-powered lead scoring and qualification
- Automated email and communication workflows
- Sales pipeline management
- Contact and deal management
- Analytics and reporting
3. Account Registration
3.1 Account Creation
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
3.2 Account Eligibility
You must be at least 18 years old and have the legal authority to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
4. Subscription and Payments
4.1 Subscription Plans
We offer various subscription plans with different features and pricing. Plan details are available on our pricing page. We reserve the right to modify plans and pricing with 30 days' notice.
4.2 Free Trial
We may offer a free trial period. At the end of the trial, you will be charged the applicable subscription fee unless you cancel before the trial ends.
4.3 Payment Processing
Payments are processed through Stripe. By providing payment information, you authorize us to charge your payment method for the fees due. You are responsible for keeping your payment information current.
4.4 Billing Cycle
Subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan. Subscription fees are non-refundable except as described in our Refund Policy.
4.5 Price Changes
We may change subscription prices with 30 days' notice. Price changes will apply at the next billing cycle after the notice period.
5. Acceptable Use
5.1 Permitted Use
You may use the Service only for lawful business purposes in accordance with these Terms.
5.2 Prohibited Activities
You agree NOT to:
- Violate any applicable laws or regulations
- Send spam, unsolicited communications, or violate anti-spam laws (CAN-SPAM, GDPR, etc.)
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Scrape, crawl, or collect data from the Service without permission
- Resell, redistribute, or sublicense the Service without authorization
- Use the Service to store or transmit illegal content
- Impersonate any person or entity
- Harass, abuse, or harm others
5.3 Lead Data Compliance
You are solely responsible for ensuring that your use of lead data complies with all applicable laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, GDPR, and any industry-specific regulations.
6. Intellectual Property
6.1 Our Property
The Service, including all content, features, and functionality, is owned by Iron Front Digital and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written consent.
6.2 Your Content
You retain ownership of content you upload to the Service. By uploading content, you grant us a worldwide, non-exclusive license to use, store, and process that content solely for providing the Service.
6.3 Feedback
If you provide feedback or suggestions, you grant us the right to use them without compensation or attribution.
7. AI Features and Data Processing
Our Service includes AI-powered features. By using these features:
- You consent to automated processing of your data for AI functionality
- You understand that AI-generated content is provided "as-is" and should be reviewed before use
- You acknowledge that AI features may produce imperfect results
- You agree not to use AI features to generate misleading, harmful, or illegal content
8. Third-Party Services
The Service may integrate with third-party services (email providers, payment processors, etc.). Your use of third-party services is governed by their respective terms and policies. We are not responsible for third-party services.
9. Termination
9.1 By You
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
9.2 By Us
We may suspend or terminate your account immediately if you:
- Violate these Terms
- Engage in fraudulent or illegal activity
- Fail to pay applicable fees
- Pose a security risk to the Service
9.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. We may delete your data after 90 days. Provisions that should survive termination will remain in effect.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or secure. We do not guarantee any specific results from using the Service.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IRON FRONT DIGITAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify and hold harmless Iron Front Digital, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you upload or transmit through the Service
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict of law provisions.
13.2 Arbitration
Any dispute arising from these Terms shall be resolved through binding arbitration in Pennsylvania, except that either party may seek injunctive relief in court.
13.3 Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class actions or class arbitrations.
14. General Provisions
14.1 Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Iron Front Digital.
14.2 Severability
If any provision is found unenforceable, the remaining provisions will remain in effect.
14.3 Waiver
Our failure to enforce any right does not waive our right to enforce it later.
14.4 Assignment
You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.
15. Changes to Terms
We may update these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.
16. Contact Information
For questions about these Terms, please contact us:
Iron Front Digital
By using IronFront, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.